Shipping policy

Shipping Policy

Last updated: [Date]

Thank you for shopping with Absolute Aero. Please review our shipping policy carefully before placing an order.

Order Processing & Production

All products sold by Absolute Aero are custom-made to order. Production times vary depending on the product and specifications selected.

Estimated production timelines are provided at checkout or upon request but are not guaranteed. Production begins once payment is received in full.

Orders cannot be canceled or modified once production has started.

Shipping Methods

Due to the size and nature of automotive body kits, orders may ship via:

  • Freight (LTL) carriers

  • Specialized automotive transport services

  • Standard carriers for smaller components

Shipping methods are determined based on product size, weight, and destination.

Shipping Rates

Shipping costs are calculated at checkout or quoted separately when freight shipping is required. All shipping fees are non-refundable.

Customers are responsible for providing accurate shipping information. We are not responsible for delays or losses caused by incorrect or incomplete addresses.

Delivery Timeframes

All delivery timeframes are estimates only and are not guaranteed. Delays may occur due to:

  • Carrier scheduling

  • Weather conditions

  • Freight terminal delays

  • Customs or regulatory inspections

  • Events beyond our control

[Your Company Name] is not liable for carrier-related delays.

Signature-Required Delivery

All shipments may be sent with signature confirmation required upon delivery, at our discretion.

By placing an order, you agree that:

  • An authorized recipient must be available to sign for the delivery

  • Failure to be available may result in delivery delays, storage fees, re-delivery fees, or return-to-sender charges

  • Any additional fees incurred due to missed delivery attempts are the customer’s responsibility

We are not responsible for delays or losses resulting from the customer’s failure to accept delivery.

Freight Deliveries (IMPORTANT)

Freight shipments are typically delivered curbside or to a commercial loading area.

Customers are responsible for:

  • Ensuring someone is available to receive and sign for the delivery

  • Having appropriate equipment to unload the shipment, if required

Additional fees may apply for:

  • Liftgate service

  • Residential delivery

  • Missed delivery appointments

  • Re-delivery or storage

These fees are the responsibility of the customer.

Inspection & Damage Claims

Customers must inspect all shipments immediately upon delivery before signing.

If damage is visible:

  • Note the damage on the delivery receipt prior to signing

  • Take clear photos of the damage and packaging

All damage claims must be reported to Absolute Aero within 48 hours of delivery. Failure to report damage within this timeframe may void the ability to file a claim.

Risk of Loss

Risk of loss and title pass to the customer upon delivery and signature acceptance. Once delivery is accepted, Absolute Aero is not responsible for loss, theft, or damage.

Shipping Restrictions

We currently ship to the Continental 48 United States. Shipping availability may change without notice.

International customers are responsible for all:

  • Customs duties

  • Taxes

  • Import or brokerage fees

These charges are not included in the product price or shipping cost.

Contact Information

For shipping-related questions, please contact:
Company: Absolute Aero, LLC
Email: a.martin@absoluteaero.net